Garth K. Williams

 

11106 – 24 A Ave

Edmonton, AB Canada T6J 4P4

 

Phone: (780) 433-7973   Cell: (780) 908-6669

E-mail: garth.williams@wtcs.org

 

 

Accomplishments

Qualifications

Employment History

Education

 

 

Highlights of Qualifications

 

v      Committed to gaining further experience and expertise in the field of network technology and information systems.

 

v      Motivated by the challenges and rewards of successfully applying technology to unique business situations, achieving a synergistic relationship between the two.

 

v      Experienced, with over 15 years involvement in mission critical data processing systems, including network consulting and design, systems analysis and requirements, implementation, management and operations.

 

 

Recent Professional Experience

 

·       Dec 2001-Present - As a Senior Network Consultant working in the Technical Services Division of Acrodex, my job is to provide IT consulting services to medium and large businesses not only in the greater Edmonton area, but also the province of Alberta.

 

·       Oct 2000-Oct 2001 - As a Systems Engineer working in the Platform Engineering division of Quack.com, I was been involved in the integration of Simple Network Management Protocol (SNMP) into the AOLByPhone Voice Services Platform.  I also helped define the Data Warehouse Interface Specifications, to ensure that usage information was reliably collected, and transferred to the Data Warehouse.  I was also responsible for providing and documenting SNMP-based management tools for product QA and operation.

 

·       Feb 2000-Oct 2000 - I was a Senior Network Consultant at CompCanada Atlas, and was the key technical architect for a three-phased extranet design proposal for a national non-profit native organization.  This included migration from their current network environment using a short, medium and long-term approach, based on their business requirements.  This proposal also included the incorporation of secure and non-secure web sites, web-based email, database to web publishing and an e-commerce component, facilitating the on-line sale of products and literature.

 

·       Feb 1997-Feb 2000 - As an Associate Technical Consultant at DMR, I played a major role in forming the Enterprise Management Services (EMS) division within the Edmonton office.  Acting as Enterprise Administrator, I participated in and oversaw the development and implementation of a “trend-analysis” and real-time automated network monitoring system to support Service Level Agreements with some of the Edmonton Business Units’ bigger customers.

 

·       Jan 1996 - Feb 1997 - As a Network Consultant at Network Technology Professionals, I provided NT and Novell consulting and implementation services to corporate and government clients.

 

·       Jan 1987 – Dec 1995 – At Prologic, I performed in a number of roles of increasing responsibility, ranging from Technical Service Representative to Service Department Supervisor, culminating in the role of Sr. Systems Integration Specialist (supporting the Ovation banking system application), where I provided pre-sales infrastructure consulting and support, as well as post-sales implementation leadership and escalation support services.  I also provided direct technical support to many smaller credit unions on a contract or fee-per-service basis.

 


 

Accomplishments

 

I was a key player in the drive to integrate Simple Network Management Protocol (SNMP) into the AOLByPhone Voice Services Platform infrastructure.  This allowed remote monitoring and management of a wide variety of system types through a centralized resource manager.  I registered the Quack.com Private Enterprise number, and wrote and tested the MIB used to manage the Voice Portal.  I also wrote custom PERL scripts to collect and present management data.

 

I was the Senior Network Architect in the Capital City Savings banking system conversion (May 1997).  It was my responsibility to ensure that the network, host, branch and workstation configuration and implementation worked in sync with the application rollout.  Provided direction and on-site technical management to an implementation staff of 5-10 persons.

 

Co-authored IT Business Recovery Plans for Capital City Savings and Credit Union.

 

I was the Senior Systems Analyst and Technical Lead for the Shell Chemicals Canada “Netware to NT” and “OpenMail to Exchange” migration projects (October 1997).  The implementation staff for this project was 5 people.

 

I was the Primary Technical Lead in the successful IS conversion of several other large western Canadian Credit Unions between 1987 and 1995, including Cambrian, Richmond Savings, Fraser Valley, IWA, and Island Savings.

 

Helped form the Specialized Technical Services department within Prologic Computer Corporation, a core support group supporting their core financial product, Ovation, and the company’s IT infrastructure.

 

 

Qualifications

 

·       Certified Microsoft Systems Engineer (TCP/IP and IIS options), and Certified NetWare System Administrator.

 

·       Design and Implementation experience with medium large, multi-site networks, including MS 3.51/4.0 domain and Netware 4.x/5.x NDS, and network services such as WINS, DHCP, DNS, Fax and E-Mail.

 

·       Installation and Administration experience with MS BackOffice products, including Systems Management Server v1.2-v2.0, SNA Server v2.11-v3.0, Proxy Server v1.0-v2.0, IIS v4.0-v5.0, Exchange v4.0-v5.5.

 

·       LAN/WAN connectivity experience includes point-to-point, ISDN, and frame-relay.  Protocol familiarity includes X.25, TCP/IP, IPX/SPX, NetBEUI, and NetBIOS (over TCP and IPX).  Router experience includes Cisco models 1000/2000/4000/7000.

 

·       Knowledgeable about client-side operating environments, including PC/MS-DOS, Windows 3.1x-Windows 95/98 (including MS and Novell clients), Windows NT 3.51/4.0, and most recently, Windows 2000 Professional and Advanced Server.

 

·       Solid understanding of n-tier Client-Server (distributed processing) and transaction processing systems.

 

·       Excellent documentation skills.  Authored many technical documents, including implementation requirements, white papers, hardware evaluations, system configuration, disaster recovery and network troubleshooting guides.

 

·       Considerable experience with SNMP and WMI/WSH/scripting and their application to a managed networked environment, including systems, hubs and routers.  I am the author/webmaster of http://www.wtcs.org/snmp4tpc, a web-site focusing on the implementation of SNMP on Windows 95/98/NT and NetWare, and it’s application to network management using tools such as HPOV, Manage-X and MRTG.

 

·       Implementation experience with MRTG, using SNMP, WMI, VBScript and Active-X helpers to feed the MRTG collector.

 

·       Technical background in Intel-based microcomputer system architecture and concepts.


 

 

Employment History

 

Date: Oct 2000 – Current                                    Location: Mountain View, CA, USA

Company: Quack.com                                        Titles: Systems Administrator

Reporting Systems Engineer

 

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Date: Apr 2000 – Oct 2000                                 Location: Edmonton, AB, CA

Company: CompCanada Atlas                             Title: Sr. Network Consultant

 

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Date: Feb 1997 – Apr 2000                                 Location: Edmonton, AB, CA

Company: DMR Consulting Group                        Titles: Associate Technical Consultant

Enterprise Administrator

 

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Date: Dec 1995 – Jan 1997                                 Location:  Edmonton, AB, CA

Company: Network Tech. Professionals               Title: Systems Integration Specialist

 

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Date: Jan 1987 - Dec 1995                                 Location: Richmond, BC, CA     

Company: Prologic Computer Corp.                     Titles: Sr. Systems Integration Specialist

Tech Specialist/Purchasing Agent

Service Department Supervisor

Technical Service Representative

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Education

 

Microsoft Canada - MCSE

TCP/IP · Internet Information Server

Networking Essentials · NT Server in the Enterprise

NT WS 4.0 · NT Server 4.0

NT WS 3.51 · NT Server 3.51

 

Datatek Canada

Disaster Recovery for LANS

 

Novell Canada - NetWare 3.1x CNA

DOS/Networking Concepts · Netware 3.11-System Manager

Netware 3.12-Advanced System Manager

 

Electronics Technician (Computer Option) Certificate

Vancouver Community College.  Vancouver, BC.

 

Electronics Certificate

Vancouver Community College.   Vancouver, BC.

 

Academic Matriculation Diploma

Strathcona Composite High School.  Edmonton, AB.

 

 

Professional and personal references are available upon request